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Contact Us:   +44 20 8660 6404     enquiries@matonguard.co.uk

MATONGUARD
WIRELESS PRESSURE MATS
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  020 8660 6404

Testimonials

I purchased an expensive item for my elderly mother.  They provide good quality products, with a speedy service and response.  I had a small issue with a product, which was promptly ...

Paul Weston

Thanks a lot for allowing us to test your excellent products, and we will not hesitate to recommend your solution. It does what it says, and does it well !!!

Franck Scipion, www.55thinking.com

We have someone who is blind and on a very few occasions does slip off the bed, this floor mat is great as it will contact the awake staff that he is on the floor.

Alexandra Ortiz - Oxon

Arrived on 18th well before expected which is a big bonus for us. Excellent service.

Mrs Caroline Rand - Norfolk

This is an excellent product. Bought for my step mum who has dementia she was getting out of bed at night without alerting my Dad. The alarm wakes him and he can assist her to the toilet and settle ...

CHRISTINE CLEAL - Someset

Very useful product for my elderly father. He has a live in carer who is easily notified if my Dad attempts to get out of bed but forgets to call for help , as he is unable to stand and walk without ...

Mr W E Killick - Kent

Arrived promptly and worked straight out of the box.was a bit unsure if would work through the thick walls but have no problems and working well

Nicola Harvey - Norfolk


Alison Jeffrey - Merseyside

Good all round I use as an alarm for my shop door working fine so far......

Rob Vander - Devon

SHIPPING AND DELIVERY

Our policies on shipping and delivery

We are happy to deliver orders worldwide. All the orders are shipped between Mondays to Friday from 9am to 3pm and require a signature upon delivery. If a signature cannot be obtained the item will be held by the delivery company and require customer to arrange a re-delivery or pick up. Power Options Ltd does not take any responsibility for goods after the first delivery attempt.

We cannot change the delivery address once the order is dispatched. We ship to business and residential addresses however cannot deliver to PO BOX numbers. Your parcel will be given a tracking number which you can request from us once your parcel has been shipped; it is then the customer’s responsibility to track their items. To learn about the shipping cost select your destination country in the drop down menu on the shopping cart page and shipping charges will automatically appear.

Destinations

We ship worldwide to Europe, USA, Canada, Mexico, Australia, major Asian and Middle East countries. If you require shipping to a country that is not listed in the shipping list in the check-out process, please email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. We ship to both business and residential addresses. Business addresses are preferred to ensure a timely delivery. We are unable to redirect orders once items have been dispatched.

Shipping cost

We deliver FREE within UK.

Please see below details on delivery timings and costs:

Destinations          

Transit Time            

Costs      

UK – Standard Shipping   

3-4 Days*

FREE

UK – Next Day Delivery  (order before 2.00pm)

1 Day

From £12.99**

Europe – Standard Shipping

5-6 Days

From £19.99**

     
     

Rest of the World – Standard Shipping

5-10 Days

From £17.99**

     

 

*Working Days (Mon-Fri 9.00 am – 5.00 pm)

** VAT is applied to UK and European orders

 

Delivery times

Standard delivery UK deliveries take between 3-4 days and international deliveries can take between 5-10 days. If you wish to have it delivered faster choose the Express or Next Day delivery where applicable at the checkout. If you have any question in regard to shipping email us on This email address is being protected from spambots. You need JavaScript enabled to view it.

Please note Power Options Ltd cannot be held liable for delays occurred at destination country custom clearance.

Insurance

Power Options Ltd insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes on to you. If you have specified a recipient who is not you for delivery purposes (e.g. gifts) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment by Power Options Ltd and transfer of responsibility in the same way.

Transfer of title

Once a signature has been obtained upon the delivery of the goods the title of the goods is passed to you. If we deliver a gift for you at a third party address, the signature obtained from the delivery address is considered proof of delivery and transfer of title ownership.

Taxes / VAT

Prices on the website are shown including and also excluding of UK VAT. To those countries outside of the EU we ship on a DDU basis (Delivery Duty Unpaid). This means the recipient will be liable for any local sales taxes or import duties which may be charged on the purchase. We are unable to advise the amount this may be, as they change from country to country and from time to time. Occasionally goods may be subject to delays, due to customs or weather. The customer is also responsible for providing any information required by customs to ensure the goods are cleared. Power Options Ltd cannot be held responsible should local customs authorities wish to confiscate any items or charge any import duty and the recipient is responsible for paying the duty. Please be aware that if the items shipped were returned because the recipient is not willing to pay the applicable local taxes/ import duties, the delivery address is wrong or there is no one to accept the package, we are unable to refund shipping charges, custom charges and any return charges incurred by Power Options Ltd. Do not hesitate to contact us if you have any questions related to shipping to your country.

 

POWER OPTIONS

Essential products and solutions have been our passion at Power Options Ltd since 1996. Wireless Pressure Mat products for the care of people with Dementia at Home or in a Nursing Home. Wireless Pressure Mat products for Shops or Offices when you need to be notified when a Customer has entered your premises.

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CUSTOMER SERVICES

As a Service driven Company we strive to provide our Customers with the best service and support they would expect when they purchase our products. Our Customer Services staff are always ready to help with any questions you may have regarding a solution you are seeking or a technical question you may have with one of our products.
You can contact us on +44 20 8660 6404 or email us at enquiries@matonguard.co.uk

Contact Us

+44 20 8660 6404
enquiries@matonguard.co.uk

Power Options Ltd
25 Pampisford Road
         Purley, Surrey CR8 2NG
         United Kingdom